Terms & Conditions

1. Who we are

Food Waste Compass is provided by Advantage Recycling Limited, a company registered in England and Wales ("we", "us"). When you use the service or buy a subscription, your contract is with Advantage Recycling Limited.

2. Acceptance

By creating an account or continuing to use Food Waste Compass you agree to these terms. If you do not agree, do not use the service.

3. The service

Food Waste Compass gives rough estimates of methane potential, potential avoided fossil-gas emissions and transport emissions for food waste sent to anaerobic digestion. Results are estimates only. They are not measured plant yields, are not certified or independently verified, and must not be relied on as audited carbon accounting.

4. Your account

• You must be at least 18 and, if you use the service for an organisation, have authority to bind it.
• Keep your login details confidential. You are responsible for activity under your account.
• Provide accurate information and keep it up to date.

5. Acceptable use

You must not:

• use the service unlawfully, fraudulently or to send spam;
• infringe anyone's intellectual property;
• interfere with security, including introducing malware, probing for vulnerabilities or scraping;
• reverse engineer, resell or redistribute the service, or get around plan limits.

6. Intellectual property and licence

We own the service, its software, documentation and branding. We grant you a limited, non-exclusive, non-transferable right to use it within your plan. You keep ownership of data you enter and allow us to host and process it only to provide the service. Food reference data is derived from the UK Composition of Foods Integrated Dataset under the Open Government Licence.

7. Payments and subscriptions

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Payment, billing, renewal, tax, cancellation and refund terms are set out in the Paddle Buyer Terms. Subscriptions renew monthly until cancelled. See also our Refund Policy.

8. Service availability

We aim to keep the service available but do not guarantee it will be uninterrupted or error-free.

9. Suspension and termination

We may suspend or end your access for material breach of these terms, non-payment, security or fraud risk, or repeated or serious policy violations. You may stop using the service at any time. After your account ends we may delete your saved data after a reasonable period; you can download your reports before then.

10. Liability

To the fullest extent permitted by law we exclude implied warranties, including fitness for a particular purpose. We are not liable for indirect or consequential loss, including loss of profit, data or goodwill. Our total liability is limited to the fees you paid in the 12 months before the claim. Nothing limits liability for death or personal injury caused by negligence, fraud, or anything that cannot be limited by law.

11. General

We are not responsible for delays caused by events beyond our reasonable control. You may not transfer these terms without our consent. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.